At ViralAI, we take the security and privacy of your data seriously. This document outlines how we protect your information and handle your data.
Data Encryption
- All data in transit is encrypted using TLS 1.2+ protocols
- User data at rest is encrypted using industry-standard AES-256 encryption
- Secure HTTPS connections for all web interactions
Data Storage & Retention
- User data is stored in secure, SOC 2 compliant data centers
- Personal information is retained only as long as necessary for service provision
- You can request data deletion at any time via your account settings or by contacting support
AI & Data Usage
- Your content ideas and prompts are processed by secure AI models
- We do not use your generated content to train our AI models without explicit consent
- All AI processing happens through secure, audited API endpoints
Payment Security
- All payment processing is handled by PCI DSS compliant providers (Stripe, PayPal, etc.)
- We do not store your credit card information on our servers
- Secure tokenization for recurring subscription payments
Access Controls
- Role-based access controls for our team members
- Regular security training for all employees
- Multi-factor authentication required for administrative access
Monitoring & Incident Response
- 24/7 system monitoring and alerting
- Regular security audits and penetration testing
- Documented incident response plan for security events
Your Responsibilities
- Keep your account credentials secure and confidential
- Use strong, unique passwords for your ViralAI account
- Notify us immediately of any unauthorized account access
Compliance
We comply with applicable data protection regulations including GDPR, CCPA, and other privacy laws. We regularly review and update our security practices to maintain the highest standards.
Contact Us
For security-related questions or to report a security concern, contact us at: support@viralai.art